Taking Mobile Payments With Gravity Payments

By Alex Rivera, merchant-device documentation editor (editorial persona based on an eight-year support brief)
Last reviewed: July 12, 2026

Gravity Payments currently lists two low-cost mobile options: Clover Go Gen 3 for $115 and the Swipe Simple B350 for $120. Clover Go uses Clover’s account and service-plan system, while SwipeSimple relies on its own mobile application and reader connection.

This independent guide is not operated by Gravity Payments and cannot activate a reader, alter pricing or inspect a merchant account.

What counts as a Gravity mobile payment setup?

A mobile payment setup lets a business accept card payments away from a fixed checkout counter. Gravity describes Clover Go as a device for accepting payments wherever Wi-Fi or cellular service is available, while the Swipe Simple B350 connects to an iOS or Android phone or tablet.

The phone is only one part of the system. The merchant also needs:

• An approved processing account
• The correct mobile application
• A reader assigned to that account
• An internet or supported mobile connection
• An employee login with appropriate access
• A charged and compatible device

A reader purchased secondhand or borrowed from another merchant should not be assumed to work with the new account. Processor configuration and device assignment matter even when the hardware model appears identical.

Clover Go versus SwipeSimple

The two systems solve similar problems but use different account structures.

Feature	Clover Go Gen 3	Swipe Simple B350
Gravity-listed price	$115	$120
Gravity classification	Standalone, surcharge-capable	Standalone
Main account	Clover account	SwipeSimple account
Mobile access	Clover Go app	SwipeSimple app
Recurring software charges	Clover service plan and platform charges may apply	Not publicly itemized by Gravity on the device page
Current Gravity troubleshooting depth	Clover account and service-plan documentation	Detailed connection guide covers older B200 and B250 readers

Gravity’s current device catalog supplies the hardware prices and classifications. It does not publish one complete monthly-cost comparison between the two systems.

Choose Clover Go when the business wants access to the wider Clover environment, including its browser dashboard, invoices, reporting and optional business-management features. SwipeSimple may suit a merchant seeking a lighter phone-or-tablet checkout workflow.

Check software costs first. Skip choosing solely on the $5 hardware-price difference.

Clover Go login and service-plan costs

Gravity says the same email address and password are used for both the Clover Web Dashboard and the Clover Go application. A business owner normally signs in with the email used during Clover enrollment; an employee uses the email entered for that person by the store manager or owner.

Clover service plans are billed directly by Clover. Gravity currently lists:

• Starter: $0 for the first device and $11.95 for each additional device
• Essentials: $29.95 for the first device and $11.95 for each additional device
• Higher plans intended for retail, service and restaurant operations

Every listed Clover plan also carries a $5 monthly Merchant Platform Fee and an additional $0.03 charge for keyed transactions, according to Gravity’s service-plan page.

The Starter plan is available for Clover Go and supports payment acceptance, including contactless options. Gravity describes Essentials as adding mobile payments with Clover Go, invoicing, transaction reports, customer management and basic inventory tools. The overlap in those descriptions makes account-specific confirmation important before a merchant assumes that a particular app feature is included in the $0 plan.

Connecting a SwipeSimple reader

Gravity’s current support guide gives detailed Bluetooth instructions for the older SwipeSimple B200 and B250 readers. It tells users to install the SwipeSimple application, enable Bluetooth, power on the reader, enter a transaction amount, select Checkout, then choose the reader through Select Reader inside the application.

One experienced-user detail matters: Gravity says those readers should not already be paired through the phone’s ordinary Bluetooth settings. Pairing is handled through the SwipeSimple application during checkout.

For iOS, Gravity tells users to confirm that SwipeSimple has access to:

• Bluetooth
• Microphone
• Local Network

The B200 and B250 can connect to only one mobile device at a time. When a reader remains linked elsewhere, Gravity advises removing that connection before trying again. A full charge may take up to two hours.

One caveat: Gravity’s current sales page lists the newer B350, while its public connection article is written for the B200 and B250. Do not use a paperclip reset or older pairing sequence on the B350 unless Gravity or the current device guide confirms that the instruction applies.

Phone-only Tap to Pay?

Gravity’s reviewed public catalog lists physical mobile readers, and its contactless guidance describes NFC acceptance through Clover devices. It does not present one universal Gravity enrollment page promising that every merchant can accept contactless cards using only an unmodified phone.

Confirm availability before skipping the reader.

Why the reader appears disconnected

Start with the smallest failure point.

For SwipeSimple, check that the reader is powered and charged, the application has the required permissions, and the reader is not connected to another phone or paired incorrectly through the operating system. Gravity’s guide places reader selection inside the payment workflow rather than in the general Bluetooth menu.

For Clover Go, confirm that the employee is using the Clover account rather than Gravity Dashboard credentials from another product. Gravity says Clover uses the same login across its Web Dashboard and Clover Go app, but that does not mean a Gravity Dashboard password automatically opens Clover.

Other practical checks include:

1. Confirm mobile data or Wi-Fi works outside the payment app.
2. Close and reopen the approved app.
3. Verify that the correct business location is selected.
4. Check whether another employee currently controls the reader.
5. Confirm that the device is assigned to the merchant account.
6. Review Gravity’s status and support channels before resetting hardware.

Do not run a second charge because the app screen appears frozen. Search transaction history first.

Add employees without sharing the admin login

Gravity’s SwipeSimple instructions say an Admin can open Users and select Add New User. A user configured as a Member cannot add or delete other users. Deleting a user requires opening that user’s email address and selecting Delete User.

Clover likewise supports employee-specific access. Gravity says an employee signs in using the email address added by the owner or store manager.

Use individual accounts. Skip one shared owner login across every employee phone.

Separate users make it easier to trace sales, remove access when someone leaves and limit which staff members can change settings or review business data.

Mobile reader or portable terminal?

A phone reader is not the only field-payment option.

Gravity lists the PAX A920 Pro at $600, describing it as a standalone terminal with Wi-Fi, 4G compatibility, a built-in battery, an NFC reader and an integrated thermal printer.

A mobile reader usually costs less and uses the employee’s phone or tablet. A portable terminal keeps the payment application, receipt printer and card reader inside one dedicated business device.

Choose a portable terminal when:

• Staff should not use personal phones
• Paper receipts are routinely required
• Several employees share the checkout device
• The business needs an integrated printer
• Mobile equipment must remain under company control

Choose a reader when portability and lower initial hardware cost matter more than having an all-in-one unit.

FAQ

Can Gravity Payments work on an iPhone?

Yes, with a supported setup.

How much is the Gravity Payments Clover Go reader?

Gravity currently lists Clover Go Gen 3 at $115. Service-plan, platform and processing charges may be separate from the hardware purchase.

How much is the Swipe Simple B350?

Gravity lists it at $120.

Why will my SwipeSimple reader not connect?

For the B200 and B250, Gravity says to check reader power, application permissions and whether the reader is already paired to another device. It should be selected inside the SwipeSimple checkout workflow rather than paired beforehand through ordinary Bluetooth settings.

Is Clover Go the same as Gravity Dashboard?

No. Clover Go uses the Clover account, while Gravity Dashboard is Gravity’s separate reporting and Virtual Terminal platform.

Does Clover Go have a monthly fee?

Gravity lists a $0 Starter plan for the first device, but every Clover plan also has a $5 monthly platform charge. Other plans, additional devices and keyed transactions can add further charges.

Can one SwipeSimple reader connect to several phones?

Gravity’s B200 and B250 guidance says a Bluetooth reader can be paired with only one device at a time. The current B350’s exact connection rules should be confirmed separately because Gravity’s public troubleshooting article covers the older models.

The practical choice is between ecosystems, not two pieces of plastic: compare the mobile application, employee controls, recurring plan charges and support documentation before ordering the reader.